Personalised support - informed choice

Choice Action provides participants and clients with appropriate and personalised supports so they can make informed choices about their own lives.

We take a case management approach and can assist with direct supports, skill building, community connections, clinical intervention, therapy, support networks, employment and advocacy.

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A coordinated professional approach

We manage services holistically, so that you have assurance about the scope and style of the supports you receive.

Support built around you

We tailor support to your goals, preferences, circumstances and everyday life.

Informed choice, always

We share information clearly so you can decide what works for you. You tell us what you need.

Understanding the bigger picture

We consider your strengths, circumstances and support needs together.

Confidential and obligation-free

Every initial consultation is confidential and free of charge. You decide what happens next.

Three service areas

Explore our disability, mental health and social work services to see how Choice Action may be able to support you.

Disability support and skill-building session

Disability Supports

Practical, person-centred support to build independence, confidence and connection

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Mental Health

Clinical and therapeutic support to strengthen wellbeing, coping and recovery

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Social Work

Practical support, advocacy and guidance through complex circumstances

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Emma Murphy

Founder and Principal Social Worker

Emma is a qualified social worker and experienced Mental Health Clinician whose professional background spans disability, mental health and social work. She has eight years of experience across NDIS and mental health services, including direct practice and senior management roles. Her professional experience includes Lifeline Australia and NSW Health Community Mental Health, where she worked as part of the Acute Care Team.

Emma founded Choice Action to provide a more personalised service experience. Her aim is to give participants and clients clear information and appropriate support so they can make informed choices, connect with wider support networks and access targeted advocacy when needed.

Qualifications and professional membership

Bachelor of Social Work
Diploma of Mental Health
Member of the Australian Association of Social Workers

Trusted by participants, families and carers

Supportive conversation between a family member and practitioner

Emma's professionalism, knowledge and leadership has been absolutely amazing. Her support for the last eight years has given me confidence, stability, and guidance that I am so grateful for.

Family member Disability Supports

Emma has been an incredible source of support for our family. She has helped us navigate the complexities of the court process while also providing understanding and support during the mental health challenges we have faced. Her guidance, compassion, and practical assistance have made an enormous difference, particularly during some of the most difficult and stressful periods for our family. We are extremely grateful for everything Emma has done and continues to do to support us.

Family member Social Work and Mental Health

Emma has supported me throughout my incarceration, providing ongoing support for the services I needed to organise in preparation for my release. She went above and beyond to find financial counselling services, no-gap psychology counselling, and alcohol and drug services.

R.R.

Helpful resources

Links to trusted organisations providing information about disability, mental health, social work, health services and the NDIS.

These links are provided for general information. They lead to external websites, and their inclusion does not indicate an affiliation with or endorsement of Choice Action.